Privacy Policy
Countryside Canine
Effective Date: 12/15/2025
Countryside Canine values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, book services, or communicate with us.
Information We Collect
We may collect the following information when you use our website or services:
- Name
- Email address
- Phone number
- Billing and payment information
- Appointment and service details
- Pet-related information (such as name, breed, age, health notes, and behavior details)
Payment information is processed securely through third-party payment providers. Countryside Canine does not store full credit card numbers.
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Process payments
- Communicate confirmations, reminders, and updates
- Provide customer support
- Improve our services and customer experience
- Send service-related messages (email or SMS)
We do not sell or rent your personal information to third parties.
Text Messaging & Email Communication
By booking a service or providing your contact information, you consent to receive appointment confirmations, reminders, and service-related messages via email or SMS. Message and data rates may apply. You may opt out at any time.
Information Sharing
We may share your information only with trusted service providers who assist in operating our business (such as scheduling or payment platforms), and only as necessary to deliver services.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we follow best practices to safeguard your data.
Cookies & Website Tracking
Our website may use cookies or similar technologies to improve functionality and user experience. You can control cookie settings through your browser.
Your Rights
You may request to review, update, or delete your personal information by contacting us directly.
Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Countryside Canine
